MexPack web site

Saturday, 11 Jul 2020

Anti Corruption

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THE FIDI ANTI-BRIBERY
AND
ANTI-CORRUPTION
CHARTER

Notice

Rights ARCO

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ARCO Rights are defined as right of access, rectification, cancellation and opposition of the holders on their personal data. The following terms are defined in the Law of data used in the privacy notices of México Pacific International Removals, SA de CV (hereinafter Mexpack), which are published on the company website.

 

I. Right of access

The holder has the right to request and obtain free of charge information from their personal data handled by the manager of the database, the source of such data as well as communications made or are planned to do with the same.

II. Right of cancellation:

The holder has the right to request and obtain free of charge the cancellation of their personal data when the treatment thereof does not conform to the provisions of the Law on Data, or they are no longer necessary or relevant for the purpose for which they were collected or registered by the manager of the database.

III. Right opposition:

Expression of will of the holder that informs to the person responsible for the database or treatment, their desire that their personal data are not subject to a specific treatment.

IV. Right of rectification:

The holder has the right to request and obtain free of charge the rectification of inaccurate or incomplete personal data handled by the manager.

Holders or individuals who apply personal data may exercise their ARCO rights under the following procedure:

1. Fill out the application of ARCO Rights and Revocation of Consent to Treatment of Personal Data.

2. Present / the Solicitation / ARCO duly signed at our office in: Av. Valle de México No 38, Colony, El Mirador, Naucalpan, México State, Zip Code 53050.

3. Requests ARCO will not be received by other means as provided in the preceding paragraph. The holder must complete the ARCO application for each right they want to exercise.

4. In order to prove their identity, the holder must attach to the ARCO application copy of any of the following documents:

  1. a)Valid passport
  2. b)Current voter card issued by the INE, National Electoral Institute
  3. c)Professional degree certificate issued by the Secretary of Public Education
  4. d)National Military Service ID issued by the Secretary of National Defense
  5. e)Current immigration document issued by the competent authority (case of foreigners)
  6. f)Consular Registration Certificate issued by the Secretary of Foreign Affairs or the corresponding Consular Office
  7. g)Electronic signature protected by a valid digital certificate
  8. h)Other authentication mechanisms previously agreed between the holder and responsible.

 

NOTE: For the attention of ARCO request, the holder shall only cover shipping costs, reproduction and certification of documents (if applicable). If the holder make more than one request ARCO in less than one year period, the costs by the Company may not be greater than 3 days of minimum salary unless there are substantial changes to the privacy notice that encourage further consultations.

5. Upon receipt of the ARCO request, the Personal Information Officers check whether it has all the requirements previously described, if not, they will contact the holder by email or phone call and they will required the holder to correct the deficiencies in the following five business days after the receipt of the request. In the case of not be corrected within 10 working days, the application shall be deemed not filed.

6. Each one of the ARCO applications received by Mexpack will have the assignment of a Folio number with which the holder can follow up on their request.

7. The status of the ARCO request will be sent via email.

The entity is not required to cancel the personal data when according to Article 10 of the Federal Data Protection Act.:

  • It refers to the parts of a contract and are necessary for its development and implementation.
  • They should be treated by law
  • Obstruct judicial or administrative proceedings.
  • They are needed to protect the legally interests of the holder.
  • They are needed to comply with a legally acquired obligation.

They are object of treatment for prevention or for a medical diagnosis or management of health services (only if such treatment is carried out by a health professional)

 

Request

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Privacy Notice.

MEXICO PACIFIC INTERNATIONAL REMOVALAS (HEREAFTER MEXPACK) IS AN INDEPENDENTLY OWNED AND OPERATED GLOBAL RELOCATION AND LOGISTICS SERVICE PROVIDER. OUR PARTNERS AND WE ARE COMMITTED TO THE SAFEGUARDING OF OUR CUSTOMERS AND PROSPECTIVE CUSTOMERS WHO ENTRUST US WITH INFORMATION ABOUT THEMSELVES.
THIS POLICY DESCRIBES HOW WE PROTECT YOUR PRIVACY IN OUR HANDLING OF PERSONAL INFORMATION WE OBTAIN FROM YOU THROUGH THIS WEBSITE AND THROUGH THE PROCESS OF THE SERVICE YOU ENTRUST TO OUR CARE.
COLLECTING INFORMATION
TO MONITOR THE EFFECTIVENESS OF OUR WEBSITE AND IMPROVE ITS USEFULNESS, WE MAY COLLECT CERTAIN INFORMATION FROM USERS’ CONNECTIONS INCLUDING THE NUMBER OF VISITORS, THE NUMBER OF TIMES OUR WEBSITE IS VISITED, THE TYPES OF BROWERS AND OPERATING SYSTEMS BEING USED, AND FROM WHICH SERVERS THE CONNECTIONS ORIGINATED. ON THE OTHER HAND, IN THE EVENT OF REQUEST DATA FOR A QUOTATION WILL BE FOR HAVING A BASE IN ORDER TO BE ABLE TO CONTACT YOU AS INTERESTED AND REPORT THE SAME.
WE COLLECT PERSONAL INFORMATION AND SENSITIVE PERSONAL DATA ONLY WITH YOUR CONSENT. THIS INFORMATION MAY INCLUDE

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IF YOU DO NOT PROVIDE THE INFORMATION MENTIONED ABOVE, WHICH WOULD BE SHARED/HANDLED VIA EMAIL/POSTMAIL AND VIA PHONE/CHAT AND THE EXPLICIT AUTHORIZATION FOR THE USE OF THE SAME FOR THE REALIZATION OF THE NECESSARY ARRANGEMENTS. THE PERSONAL DATA PROVIDED SHALL BE RETAINED FOR AT LEAST THE DURATION OF THE RELATIONSHIP OF BOTH PARTIES, AND/OR UNTIL THE ELIMINATION REQUESTED BY THE INTERESTED PARTY. FOR YOUR TRANQUILITY, YOUR DIGITAL INFORMATION IS ELIMINATED FROM OUR DATA BASE AND THE PHYSICAL DOCUMENTS RECEIVED ARE DESTROYED ONCE RELATIONSHIP IS FINISHED.
YOU HAVE THE RIGHT TO ACCESS, CHANGE OR REMOVE YOUR PERSONAL INFORMATION AS WELL AS REFUSING ACCESS TO AND RESCINDING OUR RIGHT TO THE CONSENT TO WHICH YOU MAY HAVE PREVIOUSLY GIVEN US, ACCORDING TO OUR PROCEDURES OF “ARCO RIGTHS” WICH ARE IN OUR WEBSITE.

MAINTAINING CONFIDENTIALITY
WE AT MEXPACK TAKE OUR COMMITMENT TO YOUR PRIVACY SERIOUSLY. WHEN YOU PROVIDE PERSONAL INFORMATION, WE WILL USE IT ONLY FOR ITS INTENDED PURPOSE. WE WILL NOT SELL OR LEASE YOUR INFORMATION WITH ANYONE. IN ORDER TO PERFORM THE SERVICE YOU ENTRUST TO OUR CARE, WE MAY SHARE OR RE-DESTRIBUTE YOUR INFORMATION OUTSIDE OF THE COUNTRY. YOUR INFORMATION WILL BE SHARED MAINLY IN NON-EDITABLE FORMAT, VIA EMAIL OR POSTMAIL ONLY WITH MEXPACK, ITS SUBSIDIARIES AND OUR GLOBAL PARTNERS WHO ARE DIRECTLY INVOLVED WITH YOUR SERVICE. THESE ENTITIES MAY INCLUDE CUSTOMS BROKERS, TRANSPORTATION AGENTS AND OTHER MOVING COMPANIES WHO ARE DIRECTLY INVOLVED WITH YOUR SERVICE.
RESPONSIBILITY
INFORMATION ON THIS WEBSITE IS THE PROPERTY OF MEXPACK AND ITS COMPANIES. MEXPACK IS SOLELY RESPONSIBLE FOR ITS CONTENT AND RETAIN EXCLUSIVE RIGHTS TO THE DISSEMINATION AND DISTRIBUTION NOF THIS INFORMATION. WE ALSO RESERVE THE RIGHT TO ADD, MODIFY OR REMOVE CONTENT AT ANY TIME.
THIS PRIVACY POLICY APPLIES ONLY TO INFORMATION PROVIDED AND COLLECTED BY THIS WEBSITE. MEXPACK IS NOT RESPONSIBLE FOR ANY CONTENT OR PRIVACY PRACTICES OF OTHER WEBSITES TO WHICH WE MAY PROVIDE LINKS
AMENDMENTS TO PRIVACY POLICY
THIS PRIVACY POLICY IS SUBJECT TO REVIEW AND MAY CHANGE PERIODICALLY. MEXPACK RETAINS THE RIGHT TO ADVISE OF ANY CHANGES TO THIS PRIVACY POLICY BY MEANS OF EMAIL, TELEPHONE OR ANY OTHER MEANS OF COMMUNICATION AS DECIDED BY MEXPACK.
IN CASE OF NOT COMPLYING WITH THESE PROVISIONS, MEXPACK WILL COMPLY WITH THE INFRACTIONS SET FORTH BOTH IN THE FEDERAL LAW ON PROTECTION OF PERSONAL DATA HELD BY PRIVATE PARTIES (LFPDPP), AND IN THE GENERAL DATA PROTECTION REGULATION (GDPR).

VERSION 2
DATE: NOVEMBER 2019

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